Reviews - Brit Hotel Saint Quentin
Satisfaction client
Business - 20-29 years - Date of stay : 13/09/2024
We had a pleasant stay, however there was an issue with the sewerage so there was a bad smell in the hotel. once this was solved it wa
Hotelier's response :
Thank you for your feedback!
We’re glad to hear that you had a pleasant stay overall. Apologies for the temporary issue with the sewerage and the bad smell. We're happy it was resolved, and we hope it didn't affect your experience too much. We appreciate your understanding and hope to welcome you back under better circumstances next time!
Kind regards,
couple - 70-79 years - Date of stay : 24/07/2024
Overnight stay only in clean,tidy,good value hotel.
Hotelier's response :
Dear guest,
Thank you for your feedback. We're glad to hear that you found our hotel clean, tidy, and good value for an overnight stay.
We look forward to welcoming you again in the future.
Best regards,
Brit Hôtel Team
couple - 50-59 years - Date of stay : 21/07/2024
It’s a good budget hotel which is undergoing some work at the moment. The shower was lovely.
Hotelier's response :
Dear guest,
Thank you for your feedback. We're pleased to hear that you found our hotel to be a good budget option and enjoyed the lovely shower. We appreciate your understanding as we undergo some improvements.
We look forward to welcoming you back in the future.
Best regards,
Hôtel team
Business - 20-29 years - Date of stay : 15/07/2024
Tragic, dirty sheets, mess
Hotelier's response :
Dear booking customer
We are not responsible for the lack of consideration of the information sent to you before your arrival, and for the lack of communication with your company- For this reason, you noted in all subjectivity and we do not deserve this offense.
We hope we will not have the opportunity to welcome you back.
Have a nice day
The Management
Business - 70-79 years - Date of stay : 24/06/2024
Excellent value. Easy walking distance to a chinese restaurant open till after 11pm.
Hotelier's response :
Dear John,
Thank you for your positive feedback. We're delighted to hear that you found our hotel to be excellent value and appreciated the convenience of the nearby Chinese restaurant.
We look forward to welcoming you back on your next visit.
Best regards,
Brithôtel's team
couple - 60-69 years - Date of stay : 16/06/2024
It was we expected and breaking our journey was a good idea.
Hotelier's response :
Dear Dorothee,
Thank you for your feedback. We're glad to hear that your stay met your expectations and that breaking your journey with us was a good idea.
We look forward to welcoming you again on your next trip.
See you next sunday
Heartily
Valerie
Business - 30-39 years - Date of stay : 24/05/2024
Perfect trip at BRIT hotel
Hotelier's response :
Dear guest,
Thank you for your wonderful feedback! We are thrilled to hear that you had a perfect trip at BRIT Hotel.
We look forward to welcoming you back on your next visit.
Best regards,
The BRIT Hotel team
Friends - 70-79 years - Date of stay : 01/05/2024
Sufficient for one night
Hotelier's response :
Dear customer of Booking.com,
Thank you for sharing your feedback with us. We're glad to hear that your stay with us was sufficient for your needs, even if it was just for one night.
We look forward to welcoming you back in the future, whether it's for another short stay or a longer visit.
Best regards,
EC
Alone - 50-59 years - Date of stay : 17/04/2024
Surprisingly good for such a cheap hotel.
Hotelier's response :
Dear William,
Thank you for sharing your experience with us. We're pleased to hear that despite arriving late, you received full instructions on accessing your room and had a comfortable night.
We apologize for the inconvenience caused by the bathroom fan running constantly.
We're sorry to hear that the shower gel ran out just as you finished your shower. We'll make sure to check and refill the amenities more promptly in the future to avoid such situations.
Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for an even better experience next time.
Best regards,
Family - 50-59 years - Date of stay : 10/02/2024
It was good value for money, and a quiet, clean room
couple - 50-59 years - Date of stay : 24/11/2023
Good night stop over