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Our customers recommend it   4.8/5  sur 46 avis
Our customers recommend it4.8/5 on 46 reviews
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  • Brit Hotel Saint-Quentin
    Brit Hotel Saint-Quentin

Reviews - Brit Hotel Saint Quentin

100% genuine reviews
Satisfaction
Index
96 %
From Andrew D., the 22/10/2025
Alone - 60-69 years - Date of stay : 11/10/2025

Have stayed at this hotel several times now and have always been very satisfied the staff are friendly and helpful

100 %
the 16/09/2024
Business - 20-29 years - Date of stay : 13/09/2024

We had a pleasant stay, however there was an issue with the sewerage so there was a bad smell in the hotel. once this was solved it wa


Hotelier's responseHotelier's response :

Thank you for your feedback!

We’re glad to hear that you had a pleasant stay overall. Apologies for the temporary issue with the sewerage and the bad smell. We're happy it was resolved, and we hope it didn't affect your experience too much. We appreciate your understanding and hope to welcome you back under better circumstances next time!

Kind regards,

80 %
the 25/07/2024
couple - 70-79 years - Date of stay : 24/07/2024

Overnight stay only in clean,tidy,good value hotel.


Hotelier's responseHotelier's response :

Dear guest,

Thank you for your feedback. We're glad to hear that you found our hotel clean, tidy, and good value for an overnight stay.

We look forward to welcoming you again in the future.

Best regards,

Brit Hôtel Team

100 %
the 22/07/2024
couple - 50-59 years - Date of stay : 21/07/2024

It’s a good budget hotel which is undergoing some work at the moment. The shower was lovely.


Hotelier's responseHotelier's response :

Dear guest,

Thank you for your feedback. We're pleased to hear that you found our hotel to be a good budget option and enjoyed the lovely shower. We appreciate your understanding as we undergo some improvements.

We look forward to welcoming you back in the future.

Best regards,

Hôtel team

100 %
From Adolf, the 16/07/2024
Business - 20-29 years - Date of stay : 15/07/2024

Tragic, dirty sheets, mess


Hotelier's responseHotelier's response :

Dear booking customer


We are not responsible for the lack of consideration of the information sent to you before your arrival, and for the lack of communication with your company- For this reason, you noted in all subjectivity and we do not deserve this offense.
We hope we will not have the opportunity to welcome you back.
Have a nice day
The Management

20 %
From john c., the 26/06/2024
Business - 70-79 years - Date of stay : 24/06/2024

Excellent value. Easy walking distance to a chinese restaurant open till after 11pm.


Hotelier's responseHotelier's response :

Dear John,

Thank you for your positive feedback. We're delighted to hear that you found our hotel to be excellent value and appreciated the convenience of the nearby Chinese restaurant.

We look forward to welcoming you back on your next visit.

Best regards,

Brithôtel's team

100 %
the 17/06/2024
couple - 60-69 years - Date of stay : 16/06/2024

It was we expected and breaking our journey was a good idea.


Hotelier's responseHotelier's response :

Dear Dorothee,

Thank you for your feedback. We're glad to hear that your stay met your expectations and that breaking your journey with us was a good idea.

We look forward to welcoming you again on your next trip.

See you next sunday
Heartily
Valerie

100 %
From Gg, the 25/05/2024
Business - 30-39 years - Date of stay : 24/05/2024

Perfect trip at BRIT hotel


Hotelier's responseHotelier's response :

Dear guest,

Thank you for your wonderful feedback! We are thrilled to hear that you had a perfect trip at BRIT Hotel.

We look forward to welcoming you back on your next visit.

Best regards,
The BRIT Hotel team

100 %
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Free
Cancellation

Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.